PRIVACY AND COOKIE POLICY
SCOPE
Tecpro Solutions Ltd operates the https://www.tecprosolutions.co.uk website, which provides information about the company, supplied materials and services for our suppliers and customers.
This privacy policy describes how and why we might collect, store, use, and/or share your information when you visit our website or contact us.
For purposes of the applicable Data Protection Laws, Tecpro Solutions Ltd determines the purposes for which, and the manner in which, your Data is processed.
WHAT INFORMATION WE COLLECT
We do not collect sensitive information, and we do not knowingly collect information from people less than 18 years old. The information that we do collect is as follows:
Identity data: name, name of company you work for
Contact data: email addresses and telephone numbers.
Technical data: includes internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
In all cases, the data collected is only the minimum required to conduct our business in a way that has a valid legal basis (see below).
HOW WE PROCESS YOUR INFORMATION
We process your information to provide, improve, and administer our services and communicate with you about our products and services. We may also process your information for other purposes with your consent.
Technical data that is automatically collected may be used by us to analyse how the website is being found and used, and to evaluate the effectiveness of our marketing campaigns. It is not used by us to build a personal profile.
HOW THIRD PARTIES PROCESS YOUR INFORMATION
Although we do not use automatically collected visitor data to build a personal profile on you or identify you personally, Google or other third party analytics tools, which provide the analytics service that collects the data, will do this.
For further details about how Google uses your data please see Google’s privacy policy and this statement about Google Analytics Privacy.
WHAT LEGAL BASES WE RELY ON TO PROCESS YOUR INFORMATION
The General Data Protection Regulation (GDPR) and UK GDPR require us to explain the valid legal bases we rely on in order to process your personal information. As such, we will always rely on one of the following legal bases to collect and process your personal information:
Consent. We may process your information if you have given us permission (i.e. consent) to use your personal information for a specific purpose. You can withdraw your consent at any time.
Performance of a contract. We may process your personal information when we believe it is necessary to fulfil our contractual obligations to you, including providing our products and services or at your request prior to entering into a contract with you.
Legitimate interests. We may process your information when we believe it is reasonably necessary to achieve our legitimate business interests and those interests do not outweigh your interests and fundamental rights and freedoms. For example, we may process your personal information for some of the purposes described in order to:
Analyse how our services are used so we can improve them to engage and retain users
Evaluate our marketing activities
Legal obligations. We may process your information where we believe it is necessary for compliance with our legal obligations, such as to cooperate with a law enforcement body or regulatory agency, exercise or defend our legal rights, or disclose your information as evidence in litigation in which we are involved.
Vital interests. We may process your information where we believe it is necessary to protect your vital interests or the vital interests of a third party, such as situations involving potential threats to the safety of any person.
WHEN AND WITH WHOM WE SHARE YOUR PERSONAL INFORMATION
We may share your data with our employees for the purpose of supplying our products and/or services to you, or you supplying your products/services to us. We may also share your data with other third parties, service providers, contractors, or agents (‘third parties’) who perform services for us or on our behalf and require access to such information to do that work.
We do not sell your data to third parties or allow third parties to contact you without your permission.
We may also need to share your personal information in the following situations:
- Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
- In certain circumstances, we may be legally required to share certain data held by us, which may include your personal data, for example, where we are involved in legal proceedings.
WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES
A cookie is a small file that might be placed on a computer or similar device when you visit or interact with a website. We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information about visitors to our website.
Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to reject cookies or install a browser extension to reject cookies. Your browser will also have a tool to remove cookies that have already been set. If you choose to remove cookies or reject cookies, this could affect the functionality of parts of our website.
HOW LONG WE KEEP YOUR INFORMATION
We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymise such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
ACCURATE AND UP TO DATE INFORMATION
We are legally obliged to ensure that the information we have on record is accurate and up to date. If your details have changed since we were last in touch with you, you are kindly requested to notify us of the new details so we can update our records.
HOW WE KEEP YOUR INFORMATION SAFE
We have implemented appropriate and reasonable technical and organisational security measures to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorised third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our services is at your own risk. You should only access the services within a secure environment.
YOUR PRIVACY RIGHTS
In the European Economic Area (EEA) and the United Kingdom (UK), you have certain rights under applicable data protection laws. These may include the right (i) to request access and obtain a copy of your personal information, (ii) to request rectification or erasure; (iii) to restrict the processing of your personal information; and (iv) if applicable, to data portability. In certain circumstances, you may also have the right to object to the processing of your personal information. You can make such a request by using the contact details provided below to contact us. We will consider and act upon any request in accordance with applicable data protection laws.
If you are located in the UK and you believe we are unlawfully processing your personal information, you also have the right to complain to the Information Commissioner’s Office. You can find their contact details here: https://ico.org.uk/make-a-complaint/.
If you are located in the EU and want to make a complaint, see this list of European Data Protection Supervisors.
If you are located in Switzerland, here are the contact details of the Data Protection Commissioner.
Withdrawing your consent: If we are relying on your consent to process your personal information, you have the right to withdraw your consent at any time. You can withdraw your consent at any time by contacting us using the contact details provided below.
However, please note that this will not affect the lawfulness of the processing before its withdrawal, nor will it affect the processing of your personal information where there are lawful grounds other than consent.
This Agreement will be governed by and interpreted according to the law of England and Wales. All disputes arising under the Agreement will be subject to the exclusive jurisdiction of the English and Welsh courts.
HOW YOU CAN CONTACT US ABOUT THIS NOTICE
If you have questions or comments about this notice, you may contact us by email at info@tecprosolutions.co.uk
CHANGES TO OUR PRIVACY POLICY
Our Company keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 7th October 2024.